As a foreclosure attorney or trustee, you are most effective when you focus on the legal and intellectual aspects of your business. But there is the other side of the foreclosure process: having to print, mail and manage returns processing on the very notices you've created. That’s where we come in. We understand the pain of managing your critical communications when every step in the notification process is so intensely scrutinized.
WALZ grew up in the foreclosure industry, pioneering a document management system for California trustees which included Certified Mail® automation in the early 1980s. Then, in 2002, we began offering template management and intelligent mailing services, providing a second set of eyes ensuring that notices were accurately stated.
Today, compliance is intrinsic to everything we do, with our own in-house compliance teams to research default and foreclosure regulations governing breach letters in all 50 states. When you partner with us, you can rest assured that all printing and mailing is done accurately, under the watchful eye of our compliance team. And, by outsourcing your notifications to us, you no longer have to deal with the staffing headaches brought on by fluctuations in monthly volume.
You know the routine: Each notice you send is regulated by laws governing the content, format and timing of foreclosure notices. At WALZ, we have improved the process of sending and tracking these letters with a suite of tools and services that reduce the amount of time you pour into your written communications so you can get back to doing what you do best.
During our 30-plus years in the industry, we have dispatched and tracked millions of notifications, and we currently have master service-level agreements with four of the top five mortgage servicers in the nation. Because we work with some of the same lenders as you, our security certifications include thorough auditing and procedures that satisfy the restrictions imposed on you and your clients.
Our services also facilitate file-level billing by providing you with supporting “artifacts” for each mail piece that allow you to recover postage costs, and possibly service fees, covered by government-sponsored enterprises [GSE] like Fannie Mae or Freddie Mac.
The burden of producing thousands of notices on your own can be overwhelming.
Through our compliance-centric technology, we help you reach borrowers in foreclosure by processing your critical documents while giving you control over how you track and manage every mailpiece.
We fulfill millions of notices a month from our two state-of-the-art production facilities, providing you with our proprietary tracking and returns management tools to help ease the workload.
Throughout our operations, we guarantee the best quality control and client care, achieving near-perfect auditable SLA compliance on more than 20 million pieces of critical mail every year.
Put TrackRight to work throughout your organization now and in the future, with unique and secure user accounts to process foreclosure communications today, as well as a powerful search engine to quickly draw from your WALZ transaction history—even years from now.
Our proprietary tracking technology provides you with a secure, web-based portal for viewing all WALZ and postal events from import to delivery and return. TrackRight works by pairing WALZ-generated images and data with USPS® transit and delivery information, giving you proof of every step taken to remain compliant while communicating with borrowers in foreclosure.
With its unique array of powerful tracking and reporting functions, TrackRight provides the transparency and accountability required to do business in the mortgage servicing industry. Information stored in TrackRight is updated throughout the day, providing a timely audit trail of mailing transactions.
WALZ maintains SSAE16 SOC-1 and SOC-3 annual certifications and adheres to Sarbanes-Oxley standards. We employ additional third-party verification through Verizon's CyberTrust Security Management Program.
This security analytics program performs quarterly inspections of all network components, external and internal applications, system vulnerability checks, e-mail penetration, war dialing, and wireless network integrity.